Consistently Inconsistent

Published by Lex on

Inconsistent

Most information practices are consistently inconsistent.

While applications can enforce rules during data entry, it is still possible to have information that is not consistent.

Information processing requires a bit of judgement. Some information is relatively stable and doesn’t require too many judgement calls.

Information is subjective. In a lot of cases information is qualitative but treated as quantitative.

This is what is so dangerous about information. It is not as right or wrong as we would like to believe, yet it gets stored information systems as one way or the other.

And even more problematically information changes over time and the systems are just not able to keep up. Even real-time systems are out of date because not everyone sees the message at the same time.

This is one of the issues of asynchronous collaboration and communication. Things change, but not everyone notices the notifications. And info thought you knew earlier are no longer true.

So even if all data were consistently recorded in the information systems, there are inconsistencies introduced due to the relationship between information and time.

It is still up to human interventions to sort through the inconsistencies. Information technology may be useful in surfacing some issues that may go undiscovered for years, but it is still an issue that requires human intervention.

The interactions between humans and information systems are consistently inconsistent.

Photo by josullivan.59


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