Strategic information management is not about tools, it is really about thinking and decision making.
Sometimes it is about documenting. Documenting information for future reference to that information definitely has some value.
With documentation it is either unstructured notes or structured into fields.
There are pros and cons of those approaches. Meta information can give you the best of both approached,but makes things more difficult to set up and maintain.
The problem starts with knowing what you need to know.
Then knowing what you don’t know and moving into the hardest area to learn what you don’t know what you need to know.
That is where you get blindsided.
Knowing it all is impossible, but knowing when you know enough to make key decisions is really want distinguishes the best.
That is what truly creates leaders in the information age — knowing when you know enough and knowing it quickly.